Ubivox - Notice history

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Ubivox Platform - Operational

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Aug 2025 · 100.0%Sep · 99.90%Oct · 100.0%

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Newsletter Images & Links - Operational

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Signup Forms - Operational

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Email Delivery - Operational

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Aug 2025 · 100.0%Sep · 99.90%Oct · 100.0%

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API - Operational

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Aug 2025 · 100.0%Sep · 99.90%Oct · 100.0%

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SMTP Service - Operational

99.97% uptime
Aug 2025 · 100.0%Sep · 99.90%Oct · 100.0%

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Notice history

View current status

Oct 2025

DNS issue with ubivox.com
Resolved
  • Resolved
    UTC
    Resolved

    Update: The issue was solved around 9:40 CEST on Thursday the 16th but it took up to 48 hours to propagate to all DNS servers across the globel.

    Update 11:35 CEST: The issue is still apparent for some users. The reason is that the DNS change has to propagate to all DNS servers for the issue to be fully solved. We have made all the necessary changes on our end so for now all we can do is wait for the changes to spread. We're monitoring the changes and will update this incident as needed.

    This morning we had an issue with DNS for the domain ubivox.com. The issue has been solved but for a while the domain would have been inaccessible for some of our clients.

Sep 2025

DNS issue
ResolvedMajor outage43 minutes
  • Resolved
    UTC
    Resolved

    We have made all the changes to DNS and we're seeing most systems running as expected again. However, due to the nature of DNS changes might not show up on your network just yet. It should all be solved within the next few hours without any actions on your end.

    Let us know if you experience anything out of the ordinary.

  • Identified
    UTC
    Identified

    The issue is caused by a change in DNS handling by a provider we're using. We were not notified of this change. The change has been handled on our end and we're updating DNS settings for several domains running the Ubivox platform.

    Since this issue is DNS related changes take time to propagate across the internet. We expect it to be solved worldwide within six hours and we will keep an eye on the system over the next 24 hours to make sure nothing else pops up.

    We're very sorry about the issue. Do not hesitate to contact support if you have any questions.

Aug 2025

No notices reported this month

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