Ubivox - We are experiencing issues with a server service provider. – Incident details

All systems operational

Show current status

We are experiencing issues with a server service provider.

Resolved3 hours 36 minutes

Affected

Newsletter Images & Links

Partial outage from 6:00 AM to 7:13 AM, Operational from 7:13 AM to 9:36 AM

Email Delivery

Major outage from 6:00 AM to 7:13 AM, Operational from 7:13 AM to 9:36 AM

  • ResolvedUTC

    This incident has been resolved.

    We switched to a backup solution to address the problems caused in Ubivox by the service issues as quickly as possible. We have since closely monitored the system and found no further issues.

  • MonitoringUTC

    We have implemented a fix and are currently monitoring the result.

  • InvestigatingUTC

    We are currently experiencing issues with a server service provider.

    Users may experience issues uploading images to Ubivox. We have paused our email queues to avoid sending newsletters with errors.

    We are currently investigating the issue with our service provider.