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On this page we will update if we have planned or unplanned downtime. Status of several components of the Ubivox Platform can be seen below. If you have any questions do not hesitate to contact support.

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Past Incidents
Jan 21, 2018

No incidents reported today.

Jan 20, 2018

No incidents reported.

Jan 19, 2018

No incidents reported.

Jan 18, 2018

No incidents reported.

Jan 17, 2018

No incidents reported.

Jan 16, 2018

No incidents reported.

Jan 15, 2018

No incidents reported.

Jan 14, 2018

No incidents reported.

Jan 13, 2018

No incidents reported.

Jan 12, 2018

No incidents reported.

Jan 11, 2018
Completed - Our hosting provider has finished updating the servers without issues and without downtime on our servers. We're closing the maintenance window now.
Jan 11, 11:52 CET
Update - We are still awaiting information from our hosting provider as to when they will be updating our servers. We will update this space when we know more.
Jan 11, 10:03 CET
Scheduled - Our hosting provider is updating their systems following the announcement of the Spectre / Meltdown vulnerabilities. During this update they are rebooting most of their infrastructure which will impact our servers.

The updates will happen across five data centres on three continents and will happen as rolling updates. We expect the updates to impact each of our servers for less than 10 minutes and all in all we expect less than 30 minutes downtime.

Tomorrow morning at 6:00 AM CET the updates will begin and we will keep you updated on this status page. As soon as our servers are being updated we will let you know and when we are up and running again we will be starting the necessary software to continue service.

We apologise sincerely for the very short notice but we were just informed by our hosting provider ourselves. Due to the nature of these vulnerabilities we feel the best option is to go ahead with the updates as quickly as possible
Jan 10, 19:35 CET
Jan 10, 2018
Completed - Due to excellent preparations, we have completed the updates a bit ahead of time. All systems are operational again.
Jan 10, 22:10 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 22:00 CET
Scheduled - Following the announcement of the Spectre (CVE-2017-5754) / Meltdown (CVE-2017-5753, CVE-2017-5715) vulnerabilities, we need to update some key pieces of our infrastructure.

This will result in a couple of small windows of 5-10 minutes of unavailability for the API and Web Interface.

You should try to avoid running your batch API operations during the window, or try again later should it fail.
Jan 5, 13:44 CET
Jan 9, 2018

No incidents reported.

Jan 8, 2018

No incidents reported.

Jan 7, 2018

No incidents reported.