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All Systems Operational

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On this page we will update if we have planned or unplanned downtime. Status of several components of the Ubivox Platform can be seen below. If you have any questions do not hesitate to contact support.

Ubivox Platform Operational
E-mail delivery Operational
Signup forms Operational
Newsletter images & links Operational
API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Network Maintenance Apr 6, 22:00-22:15 CET
In order for us to continue to scale and improve our performance, we need to upgrade our network. Unfortunately this will result in a 15 minute window without connectivity on the Ubivox system. Here is what will happen.

On Thursday April 6th:

21:00 :: Pause newsletter delivery for newsletters scheduled between 21:00 - 23:00
22:00 :: The network upgrade will start
22:15 :: We will Monitor that everything is once again working
22:30 :: Resume any paused newsletters

(Times are in CEST)

From 22:00 thru 22:15 you may experience connection failures while contacting Ubivox. This includes:

* Accessing the administrative interface
* Clicking links and displaying images in your newsletters
* API requests

If you have any scheduled API jobs for this window, we recommend you reschedule.

We will have engineers standing by before and after the upgrade, should you experience any unforeseen problems.
Posted on Mar 23, 13:43 CET
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Past Incidents
Mar 24, 2017

No incidents reported today.

Mar 23, 2017

No incidents reported.

Mar 22, 2017

No incidents reported.

Mar 21, 2017

No incidents reported.

Mar 20, 2017
Resolved - The issue has been resolved and all services are running. We apologise for any inconvenience caused. Please get in touch with support if you have any questions.
Mar 20, 10:26 CET
Monitoring - All services are up, and we're working through the backlog of queued newsletters, imports and exports.
Mar 20, 10:07 CET
Identified - The issue has been identified and a fix is being implemented.
Mar 20, 09:43 CET
Investigating - We're currently experiencing unplanned downtime which results in the platform being unstable. We're not sending newsletters and imports are delayed.
The cause for the issue has been found and we're working on fixing it.
Mar 20, 09:42 CET
Mar 19, 2017

No incidents reported.

Mar 18, 2017

No incidents reported.

Mar 17, 2017

No incidents reported.

Mar 16, 2017

No incidents reported.

Mar 15, 2017

No incidents reported.

Mar 14, 2017

No incidents reported.

Mar 13, 2017

No incidents reported.

Mar 12, 2017

No incidents reported.

Mar 11, 2017

No incidents reported.

Mar 10, 2017

No incidents reported.